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Privacy Policy

Privacy Policy

Last updated on 04 August 2025

Applies to: All websites, microsites, and digital platforms managed by Prop Vestors Pvt. Ltd., including residential and commercial project-specific domains.

1. INTRODUCTION

Prop Vestors Pvt. Ltd. (“PVPL”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Information Technology Act, 2000, TRAI’s Do Not Disturb (DND) guidelines, and the West Bengal Real Estate Regulatory Authority (WBRERA) requirements.

2. INFORMATION WE COLLECT

We may collect:

  • Name, email, phone number, address
  • Property preferences (location, budget, configuration)
  • Communication details (WhatsApp chats, calls, messages)
  • IP address, browser data, device info, referral sources
  • Browsing activity and session history on our platforms

3. PURPOSE OF DATA COLLECTION

Your data is collected to:

  • Assist in property identification and recommendations
  • Respond to your queries and schedule site visits
  • Share property brochures, offers, price updates
  • Improve user experience and website performance
  • Comply with RERA and TRAI communication rules

4. TRAI (DND) COMPLIANCE

By submitting information on our websites, you consent to be contacted by PVPL and its authorized representatives via phone, SMS, WhatsApp, or email even if you are listed under the TRAI’s Do Not Disturb registry. Communications will be limited to real estate-related matters. You can opt-out at any time by writing to us or replying “STOP”.

5. DATA SHARING

Your personal data may be shared with:

  • PVPL’s internal teams and authorized sales associates
  • Project developers (as required for service delivery)
  • CRM, analytics, and digital marketing vendors (under NDA)

We do not sell or lease your personal data to third parties.

6. WBRERA COMPLIANCE

We ensure:

  • Only registered projects with valid WBRERA credentials are marketed
  • Marketing and sales representations are transparent and traceable

7. COOKIES AND ANALYTICS

We use cookies and third-party tracking tools (Google Analytics, Meta Pixel) to:

  • Enhance navigation and platform efficiency
  • Understand usage trends and campaign performance

8. DATA SECURITY

We implement industry-standard encryption and secure server infrastructure to safeguard your personal data. Access is restricted to authorized personnel only.

9. DATA RETENTION

We retain personal data as long as necessary to fulfill its purpose and legal obligations. You may request data deletion by contacting our grievance officer.

10. USER RIGHTS

You may:

  • Access or correct your data
  • Withdraw consent
  • Request deletion of stored data

To exercise your rights, please write to our Grievance Officer.

12. CHANGES TO THIS POLICY

We may update this policy periodically. Changes will be published on our websites and/or notified by email.

For any questions, email us at: [email protected]